Tailor ChatGPT to leverage your data and provide interactive experiences based on your content and data.
Who should use this service
If you are a technology leader in one of the following situations:
- You have a call centre
- You have a sales team responding to chat requests
- You have a product requiring support
- You have extensive content that would benefit from summarisation or analysis in real-time
- You want to unlock the potential of your data through analysis, and translation to improve at scale
Benefits of ChatGPT integration
- Enhance customer engagement and experience
- Increase your website conversions
- Improve efficiency and productivity by automating repetitive tasks
- Reduce human support costs
- Scale user interactions at low cost
Examples and use cases of ChatGPT integration
You can train the personality, focus and capabilities of your ChatGPT implementation to:
- Replace or enhance your sales team interacting with customers online with conversational AI
- Replace or enhance your call center
- Provide content and improvement suggestions to your users in real time
- Write blogs and case studies to increase team efficiency
How ChatGPT integration works
Our Head of Strategy and Engineering work closely with you to understand your business needs, and goals as well as assessing your current data to determine its readiness for AI. We also assess your existing capabilities, including your team’s awareness and the readiness of your existing technology and strategy.
The scope and assessment results in a report outlining a roadmap for your AI journey. You can then choose which projects to proceed with – either implementing internally if you have the capability, or by using our specialists.
Our ChatGPT integration process
1
Scope
Our head of engineering works with you to understand your goals and pain points to determine how to best leverage ChatGPT.
2
Data assessment
Our team implements the agreed ChatGPT integration and prepares the data to power it, including:
– Reviewing & structuring your data to be leveraged by AI if needed
– Developing and customising the solution to meet your needs
– Integrating ChatGPT into your existing technology or website
3
Data privacy and security
Ensuring you don’t give away your competitive advantage by ensuring your ownership and privacy of data is maintained.
4
Training
Once we have integrated ChatGPT, we will train it to provide better answers by:
– Leveraging data sets that have been prepared to train ChatGPT
– Ensuring continuous learning is implemented through ongoing user/customer interactions
– Evaluate the solution’s performance to see how well it has learned from the data
5
Ongoing development
We monitor and optimise the solution’s performance to ensure it’s delivering the best possible customer experience.
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FAQs
1
What is ChatGPT
It is an advanced language model developed by OpenAI that uses artificial intelligence to generate human-like responses in conversations.
2
What does integrating ChatGPT do?
It allows your business to seamlessly use ChatGPT into your web applications, websites, or messaging platforms to provide conversational AI capabilities to your users.
3
Can I integrate ChatGPT with my website or application?
Yes, our service allows you to integrate ChatGPT with your websites, mobile apps, and software applications.
4
What programming languages or platforms are supported for ChatGPT integration?
We provide API’s that support common programming languages such as python, JavaScript, Java and more. They can be integrated into web, mobile or desktop apps.
5
Is ChatGPT available in multiple languages?
Yes, it supports multiple languages.
6
Can I integrate ChatGPT with my existing chatbot or messaging platform?
Yes, ChatGPT can be integrated with existing chatbot frameworks by leveraging provided API’s. If you don’t have a chatbot check out our AI chatbot service.
